PRIVACY POLICY
Last updated 9 days ago|Data Controller: Emerge Social Care Advisory & Consulting
Introduction
This Privacy Policy explains how Emerge Social Care collects, uses, stores, and protects your personal data when you use our website, consultancy services, and digital tools. We are committed to ensuring your data is protected and never sold to any third parties.
Personal Data We Collect
A. Information you provide
- Full name
- Job title and organization
- Address
- Phone number & email
- Payment / billing details
B. Device & technical data
- IP address
- Browser type and version
- Operating system
- Location data
C. Automatically collected data
- Website usage and page views (via Google Analytics 4 — Measurement ID: G-HFXW20R27M)
- Session recordings and click heatmaps (via Microsoft Clarity — Project ID: w7mwfn1g9o)
- Browser type, operating system, and approximate location (country/region level only)
- Referring URLs and traffic source data
Why We Process Your Data
We process your data for:
- Client onboarding and identity verification
- Enabling consultancy services, training, and transactions
- Service Delivery: To operate our website, process requests, and provide customer support.
- Marketing: To send you updates or promotions, with your consent.
- Improvement: To analyze usage data (via Google Analytics) to enhance our website.
- Security: To protect our platform from fraud.
Legitimate interests. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Legal obligation. Where we need to use your personal data to comply with a legal or regulatory obligation.
Performance of a contract. Where we need to process your personal data to perform a contract with you.
Your Rights
You have the following rights under data protection laws in relation to your personal data.
Access.
Request access to and/or a copy of the personal data we process about you.
Correction.
Request correction of any incomplete or inaccurate data we hold about you.
Deletion.
Request us to delete or remove personal data where there is no good reason for us continuing to process it. You also can ask us to delete your personal data at any time.
Objection.
Object to us processing your personal data where we are relying on legitimate interests.
Restriction.
Request that we restrict or suspend our processing of your personal data.
Withdraw consent.
Withdraw your consent at any time where we are relying on consent to process your personal data.
You can exercise any of these rights by contacting us at info@emergesocialcare.co.uk.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. You can request data deletion at any time.
Security
All information you provide to us is stored securely. We use strict procedures and security features to protect your personal data from loss, unauthorized use or alteration.
We limit access to your personal data to only those who have a genuine business need to access it.
We have put in place procedures to detect and respond to personal data breaches and notify you and any applicable regulator when we are legally required to do so.
We use:
Contact Details
If you have any questions about this privacy notice or our data protection practices, please contact us:
- Emerge Social Care
- info@emergesocialcare.co.uk